# Privacy Policy | Austin High Rise Apartments

> How Austin High Rise Apartments (Spirit Real Estate Group) collects, uses and protects the information you share when you ask us to find you an apartment.

URL: https://austinhighriseapartments.com/privacy-policy/

# Privacy Policy

Last updated: October 20, 2026

Austin High Rise Apartments is operated by Spirit Real Estate Group (TREC License #562021). This policy explains what we collect, why, and the choices you have.

## 1\. Information we collect

We collect the information you choose to give us when you fill out a form, call, text or email us, including:

-   Name, phone number and email address
-   Apartment preferences: move date, bedrooms, budget, district, building priorities, pets and parking needs
-   Information you choose to share later in the process, such as employer or relocation details, to match you with buildings
-   Messages and notes from our conversations with you

Our forms do not ask for your credit score, income or Social Security number. Buildings collect screening information directly through their own applications.

We also collect standard technical data when you visit the site, such as browser type, pages viewed, the page you came from and approximate location derived from your IP address, through cookies and similar tools.

## 2\. How we use your information

-   To match you with Austin high rise apartments and send you building options
-   To schedule tours, coordinate with leasing offices and help you through the application and move-in
-   To register you as our referral with the community you lease from, which is how we are paid
-   To answer your questions and follow up on your search
-   To improve our website and services
-   To comply with Texas Real Estate Commission rules and other legal obligations

## 3\. How we share information

We do not sell your personal information. We share it only as needed to help you find an apartment:

-   **Apartment communities** you ask us to contact, tour or apply to, so they can register us as your locator and respond to you
-   **Service providers** who help us run the business, such as form processing, email, phone and analytics providers, under confidentiality obligations
-   **Authorities** when required by law, regulation or legal process

## 4\. Contact forms

Forms on this site are processed by a third-party lead-capture service that delivers your submission to us by email and filters spam. Your submission is used only to respond to your apartment search.

## 5\. Cookies and analytics

We use cookies and similar technologies to understand how visitors use the site. You can set your browser to refuse cookies or alert you when cookies are sent. Some parts of the site may not work as intended without them.

## 6\. Data retention and security

We keep your information as long as needed to help with your search, to meet recordkeeping requirements for licensed brokerages, and to resolve disputes. We use reasonable administrative, technical and physical safeguards, but no method of transmission or storage is completely secure.

## 7\. Your choices

-   Ask us what information we hold about you
-   Ask us to correct or delete your information, subject to legal recordkeeping requirements
-   Opt out of follow-up texts or emails at any time by replying STOP or asking us directly

## 8\. Children

This site is not intended for children under 18, and we do not knowingly collect information from them.

## 9\. Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version.

## 10\. Contact us

-   Email: 
    
    info@austinhighriseapartments.com
    
    [mailto:info@austinhighriseapartments.com →](mailto:info@austinhighriseapartments.com)
    
-   Phone: 
    
    (512) 555-0190
    
    [tel:+15125550190 →](tel:+15125550190)
    
-   Office: Richardson, TX (serving the Austin metro remotely and in person)
-   Brokerage: Spirit Real Estate Group, TREC License #562021, Broker of Record Bryan Keith Bjerke